Customer Account Manager

Sales & Customer Support Executive

Are you a customer-focused and motivated sales professional with a background in Electronics, Electro-Mechanical, or a related industry? Do you thrive in a dynamic and flexible work environment where you can make a direct impact? If so, this could be the perfect opportunity for you!

About the Role
Our client, a trusted supplier of high-quality components and value-added services to diverse markets, is seeking a Customer Account Manager to join their small, dedicated sales team. Renowned for their personal and reliable customer service, our client offers a supportive environment where you can manage your workload independently while contributing to team success.

In this role, you’ll be a key player, developing customer relationships, managing sales processes, and promoting value-added services such as cable assembly, box builds, and custom designs. Your ability to balance customer support with sales development will be essential to meeting and exceeding targets.

Key Responsibilities

• Customer Development: Build and maintain relationships with new and existing customers to achieve sales goals.
• Supplier Relations: Work closely with suppliers to negotiate pricing and secure the best opportunities.
• Order Management: Process sales orders from initial enquiry through to final delivery, ensuring customer satisfaction throughout.
• Quotation & Procurement: Generate and request quotations, raise purchase orders, and ensure efficient order fulfilment.
• Technical Support: Provide tailored solutions and technical support to meet customer needs.
• Collaborative Working: Partner with colleagues and the Director to drive sales and deliver value-added services.

What’s on Offer

• A flexible working environment with autonomy over your workload.
• Comprehensive training provided on a step-by-step basis to suit your needs.
• The chance to join a small, close-knit team that values initiative, collaboration, and reliability.

If you’re ready to contribute to a company that values customer relationships and personal growth, we’d love to hear from you!

Harris Lord Recruitment is acting as the Employment Agency for this Vacancy.