Customer Experience & Sales Support

Horsham 24K - 27K Permanent

Job Title: Customer Experience & Sales Support

Location: Horsham (Office-based)

Hours: Full-time, 8:30am - 5:00pm, Monday to Friday

Key Responsibilities:

  • Manage customer onboarding, contract renewals, and service queries.
  • Identify new business opportunities and uplift leads from existing clients.
  • Handle Pre-Qualification Questionnaires and quote for service jobs and contract renewals.
  • Build strong client relationships to maximize sales opportunities.
  • Provide monthly reports and maintain client data.
  • Ensure high standards in customer communication and account management.

Skills & Experience:

  • Proficient in Microsoft Office (Word & Excel); CRM experience
  • Strong written and verbal communication skills.
  • Ability to manage client relationships and work independently or in a team.
  • Detail-oriented, adaptable, and proactive problem-solver.

Benefits:

  • 25 days holiday + bank holidays.
  • Training and development opportunities available.

Apply now to join a dynamic team focused on delivering exceptional customer experiences!

Share this job:

Apply now

Similar Jobs

2 days ago

Assembler

Billingshurst £11.44 - £11.66 ph Contract

2 days ago

Junior Accountant

Reading 32K - 38K Permanent